For support regarding any of our product, feel free to contact us
…and NO we do not “outsource” our customer support.
Put the below email in your address book so that you can contact us anytime.
support [at] zielix.com
contact [at] zielix.com
- We permanently blacklist emails who spam us.
- Our support rockstar Larry will respond as soon as he can respond, usually less than 24 hours. In holiday seasons we respond within 48 hours.
- If you are sending a legit feedback or testimonial then feel free to send one, we love it! Share your experiences with us, we love it! It is what keeps us going and help us improve our services and products.
- If you are unhappy with our product or service or have any complaint, then do not hesitate to contact us with your problem, we will most definitely resolve your problem within 24 hours.
- If your problem is not solving in 24 hours, then you can request for a $20 value card and/or discount code as per our standard rapid support policy.